EX-IT: Who's Behind the Emergency Exit

At EX-IT, we don't just fix tech - we rescue people from IT disasters with precision, good humour, and the occasional packet of biscuits

Joe

Managing Director

"The Fire Warden"

Founder, fixer, caffeine-powered polymath. Joe built EX-IT to be the emergency exit for everyday tech headaches. When he's not solving digital crises, he's thinking five projects ahead (often out loud).

Connor

Technical Director

"The Engineer On Call"

Whether it’s deploying a VoIP system, rescuing a Wi-Fi blackspot, or taming servers, Connor’s the guy with the toolkit, the skill, and a quiet grin. He insists he’s not a wizard. We disagree.

Ben

Business Development Director

"Digital Deckhand"

Ben’s the calm in the chaos — with quick thinking, warmth, and a knack for making people feel heard. He defuses tricky moments, keeps things moving, and always brings the human touch. If your support reply made you smile, there’s a good chance it was him (and yes, that gif too).

Chloe

Creative Director

"Designated Cat Wrangler"

Chloe sorts the mess, clarifies the message, and quietly makes everything work better — from how we sound to how we show up. May or may not be part feline. We don’t ask.

Our Mission

We're here to make IT less painful. Simple support for people who just want their stuff to work.

Our Safety Promise

No jargon, No ticket limbo. Just clear help, honest advice, and the fastest response time we can safely manage.

Where we work

Based in North Devon - Supporting people and businesses across the UK and beyond